order with Skype has been cancelled.
When we have to cancel a transaction, it can be for various reasons --among those are
attempts to use your creditcard for more than one Skype name, failed CVC check or
when a high fraud pattern has been detected from your banking institution. To learn
more about CVC checks and how to properly fill out the Skype creditcard purchase
form, please see here:
http://support.skype.com/index.php?_a=k ... ils&_i=354
We‘d like to stress that we employ very strict anti-fraud meassures to protect
you and ourselves, and unfortunately a perfectly legitimate purchase can be
cancelled. If this is what happened, we apoligize again. A case like this is very
unfortunate for you as well as for Skype, and we would like to tell you that we have
assigned significant resources to continually improve our anti-fraud measures.
== What happens now? ==
Even when a transaction is refused, the text "Skype.com" can still show up
on statements from your financial institution. This does not mean Skype is
withdrawing any money from your account, but this is simply how Internet credit card
payments work. Each time you attempt to buy a service from us, we attempt to reserve
the amount on your account. When the transaction, for any reason, is refused, the
reservation still shows up on your statement, but Skype cannot use it. Most banks are
unfortunately very slow at removing such reservations, sometimes taking up to two
weeks, and we apologize for the confusion.
== What can you do about it? ==
If you have not used your credit card for another Skype name you can try the same
creditcard again, this time double checking that your enter all information
correctly. To learn more about that, please see here:
http://support.skype.com/index.php?_a=k ... ils&_i=353
If you‘re sure you filled out everything correctly, another option is to try a
credit card issued by another financial institution. A third option is to try one of
the alternative payment methods available to you, such as PayPal or Moneybookers.
You can view all your orders and their status at http://www.skype.com/go/myaccount or view
more information about cancelled orders here:
http://support.skype.com/index.php?_a=k ... ils&_i=286.
Myslim, ze pro toho, kdo umi dobre anglicky to nebude velkej problem.Potrebuji priblizne vedet co se tam pise.Prosim!!!!!!!
:D:D tak te preklad je supr, to mi pripomina:
)))
